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CRM

98 capabilities

Education-first CRM: capture, qualify, convert, and enrol — with the depth of a vertical platform.

Leads & Pipeline

Capture to conversion, your way.

  • Lead management
  • Pipeline stages & sub-stages
  • Assignment & routing rules
  • Lead scoring
  • SLA policies
  • Smart views
  • Duplicate detection & merge
  • Conversion propensity (AI)

Contacts, Accounts & Deals

The relationships behind every deal.

  • Accounts
  • Contacts
  • Deals / opportunities
  • Activities & tasks
  • Appointments & booking pages
  • Events & registrations

Communication

Reach people on every channel.

  • Email + templates + opt-out
  • WhatsApp messaging
  • Shared inbox
  • Email capture (inbound)
  • Live chat
  • Knowledge base
  • Surveys

Marketing

Campaigns and nurture that convert.

  • Campaigns + segments + attribution
  • Drip / nurture sequences
  • Tracking links & landing pages
  • A/B tests
  • Referrals
  • Coupons
  • Web forms

Telephony

Call from the browser.

  • Click-to-call (Twilio)
  • Power dialer + queues
  • Inbound call / IVR routing

Automation & Workflow

Let the system do the busywork.

  • Workflow engine
  • Pipeline blueprints
  • Chatbot rules

CPQ & Payments

Quote, order and collect.

  • Products & price books
  • Quotes
  • Price rules
  • Sales orders
  • Vendors & POs
  • Fee plans + gateway
  • GST invoicing

Analytics & Reporting

See what is working.

  • Dashboards & snapshots
  • Saved reports + scheduling
  • Sales quotas & forecasting
  • Visitor tracking

AI

A copilot across the funnel.

  • AI orchestration (BYO provider)
  • Summaries, next-best-action, drafts
  • Call scorecards

Customization & Data

Model your world.

  • Custom fields
  • Custom objects (no-code)
  • Tags
  • Global search
  • Document library
  • i18n & localization

Integrations & API

Connect the stack.

  • Connectors
  • Meta lead ads
  • Google Ads sync
  • Public API + webhooks
  • Event bus
  • Marketplace
  • Extensibility

Security & Administration

Enterprise-grade control.

  • Custom RBAC templates
  • IP rules
  • SSO (SAML/OIDC) + LDAP
  • DPDP / consent
  • Data residency
  • Audit logging
  • Branches & teams

Industry packs

Purpose-built for your sector.

  • Education (admissions)
  • Real estate
  • Automotive
  • Healthcare
  • BFSI
  • Retail
All capabilities shown are implemented in the product. Availability within a specific plan is determined by your subscription — see pricing.